Microsoft Teams training course hero image – Use Teams effectively for meetings, calls, and collaboration.

Teams

Learn how to use Microsoft Teams for everyday communication and collaboration. This practical session helps you feel confident with chats, calls, channels and meetings - including setup, sharing information and working with others.

In this course, you will learn how to:

  • Set up Microsoft Teams, including audio, video and key settings
  • Use chats and search to communicate and find information quickly
  • Make and receive calls, including voicemail basics
  • Work with Teams and Channels, including posts, files and notifications
  • Set up and run Teams meetings, including backgrounds and screen sharing
  • Use meeting tools like chat, notes, files and handing over control

Who is this course for?

Anyone new to Microsoft Teams or self-taught users who want to use it more effectively. Ideal for administrators, coordinators, team leaders, early-career professionals and office-based staff who use Teams for meetings, messages and day-to-day collaboration.

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Frequently Asked Questions

Course Outline

Course overview

Duration: 2 hours

This session is aimed at those new or self-taught users of Teams to show them the features and how to setup and use it effectively.

Objectives 

By the end of the course you will be able to:

  • Use the core functions of Microsoft Teams
  • Set up Microsoft Teams
  • Make Calls
  • Send Chats to colleagues via teams
  • Set up channels
  • Run Teams meetings

Content

What is Teams
  • Teams elements
  • Setting up your Teams
  • Setting up audio and video
  • Using voicemail
  • Setting voicemail language
Calls and Chats
  • Sending individual and group chats
  • Making and receiving calls
  • Missed call notification
  • Searching
Teams and Channels 
  • Creating channels
  • Channel settings
  • Setting channel notifications
  • Emailing channels
  • Creating private channels
  • Posting to channels
  • Alerting specific people in a channel
  • Adding files to channels
  • Sending links to channels
Teams Meetings
  • Setting up meetings
  • Running meetings from channels
  • Setting backgrounds
  • Screen sharing in meetings
  • Handing over control
  • Creating meeting notes
  • Adding files to teams or meetings
  • Using the meeting chat

Why Choose Underscore for Microsoft Teams Training?

Underscore Group delivers practical, instructor-led corporate digital skills training that helps teams use everyday workplace tools with confidence and accuracy. Based in Sussex and supporting organisations across the UK, we specialise in hands-on learning that improves productivity and makes complex software  feel simpler and more intuitive.

We tailor every session to your organisation’s systems, workflows and real-world use cases, ensuring people can apply what they learn immediately. Our software training is trusted by organisations across finance, aviation, healthcare, construction and professional services.

Logos of organisations trained by Underscore Group, including NHS, CBRE, Nuffield Health, London Gatwick, Close Brothers, TotalEnergies, and more.
  • Trusted by leading UK organisations
  • Expert trainers with real business experience
  • Small-group sessions (6–8 people)
  • Practical, hands-on learning approach
  • Virtual & onsite delivery across the UK
  • Six months of post-course support
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Get in Touch

Still have questions about this course?

Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.

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Looking for training in a different area?

Browse all our Corporate Training Courses across Leadership, Project Management and Microsoft 365.

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