Microsoft Word Email Merge training course hero image – Create and manage mail merge documents efficiently.

Word Email Merge

Save time on bulk emails without losing the personal touch. This Word Email Merge course shows you how to use Microsoft Word Mail Merge to send personalised emails quickly, accurately, and professionally.

In this course, you will learn how to:

  • Create and structure source contact data for a mail merge
  • Build a Word document for personalised email distribution
  • Attach and manage recipient data securely
  • Filter recipients and test merges before sending
  • Send personalised emails efficiently using Mail Merge

Who is this course for?

Anyone who regularly sends bulk emails and wants a faster, more professional way to personalise communication. Ideal for administrators, HR teams, marketing staff, and office-based roles.

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Frequently Asked Questions

Course Outline

Course overview

Duration: 2 hours

This course looks at how you can create a list of contacts with emails and then build a document to email out to everyone.  This ensures that everyone gets a personal email but no one else sees the recipients.

Objectives 

By the end of the course you will be able to:

  • Create source data to use in a merge
  • Create a document to email out
  • Attach source data contacts
  • Filter recipients
  • Send out emails to all

Content

Creating  source contact data
  • Creating your source data in Excel
Creating a Word mail merge document
  • Starting a mail merge document
  • Attaching your source contact data
  • Building the document
Emailing your document 
  • Previewing the results
  • Running a test to a document
  • Setting up any filters
  • Sending your document to emails

Why Choose Underscore for Microsoft Word Mail Merge Training?

Underscore Group delivers practical, instructor-led digital skills training that helps teams use everyday workplace tools with confidence and accuracy. Based in Sussex and supporting organisations across the UK, we specialise in hands-on learning that improves productivity and makes complex software feel simpler and more intuitive - including Microsoft Word.

We tailor every session to your organisation’s systems, workflows and document standards, ensuring people can apply what they learn immediately. Our corporate software training is trusted by organisations across finance, aviation, healthcare, construction and professional services.

Logos of organisations trained by Underscore Group, including NHS, CBRE, Nuffield Health, London Gatwick, Close Brothers, TotalEnergies, and more.
  • Trusted by leading UK organisations
  • Expert trainers with real business experience
  • Small-group sessions (6–8 people)
  • Practical, hands-on learning approach
  • Virtual & onsite delivery across the UK
  • Six months of post-course support
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Get in Touch

Still have questions about this course?

Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.

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Continue your learning with related tools, articles, case studies, and podcast episodes that explore how these skills are applied in real-world contexts.

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