ChatGPT Introduction training course hero image – Learn how to use AI tools like ChatGPT for everyday office tasks.

ChatGPT Introduction

Learn how to use ChatGPT effectively, craft better prompts, manage AI limitations, and apply it ethically for research, content creation, and daily workflows.

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Course overview

Duration: 3 hours

Objectives 

By the end of the course you will be able to:

  • Explain the architecture and functioning of ChatGPT.
  • Describe the capabilities of ChatGPT.
  • Identify and manage AI hallucinations
  • Customise ChatGPT prompts for specific tasks and industries.
  • Conduct effective research using ChatGPT
  • Develop and implement use cases that can be applied in daily tasks and workflows

Content

Understand Generative AI and LLMs:

  • Explain the fundamental principles of generative AI and the workings of large language models like ChatGPT
  • Describe the differences between generative AI and traditional AI technologies

Capabilities and Limitations

  • Understand the capabilities of ChatGPT
  • Understand hallucinations and why they happen

Setting up your ChatGPT preferences

  • Custom instructions
  • Setting the tone

Writing Prompts

  • Setting the scene
  • Formulating your prompts
  • Structuring queries for optimal information retrieval

Self Critique

  • Improving responses
  • Techniques to identify and manage hallucinations
  • Evaluate the credibility of AI generated information

Self Prompting

  • Give ChatGPT information
  • Ask ChatGPT to come up with prompts to use
  • Using these prompts to create content

Prompt Tips

  • Setting length parameters
  • Honing answers
  • Choosing format
  • Copying data to other locations

Ethical Use

  • Accuracy – verification of data
  • Bias and Sensitivity be mindful of bias on responses and use tool ethically
  • Understand other A.I tools available and their differences

Practice Session

  • Scenario based learning to support use of ChatGPT
  • Brainstorm potential use cases
  • Hands-on exercises to develop specific use cases

Frequently Asked Questions

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