Psychology of Change training course hero image – Understand how people respond to change and lead transitions effectively.

Psychology of Change

Understand how people respond to change and learn how to reduce resistance during transitions. This practical course explores the psychology behind change and helps you support individuals and teams through uncertainty.

In this course, you will learn how to:

  • Understand the psychological stages people experience during change
  • Recognise why resistance occurs and how to respond effectively
  • Explore how personality and mindset influence reactions to change
  • Support individuals and teams through uncertainty and transition
  • Apply psychological insights to improve engagement and teamwork during change
  • Use practical tools to help people adapt and embrace change

Who is this course for?

HR professionals, managers and team leaders involved in supporting or delivering organisational change. Ideal for those who need to understand the human side of change and reduce resistance in the workplace.

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Frequently Asked Questions

Course Outline

Course overview

Duration: Varies depending on number of webinar topics required

Content

Below is an overview of each webinar’s objectives. For further information on the content covered in each session, please contact us and we will be happy to provide a more detailed syllabus. 

Each of the following webinars is 60 minutes long and can be booked individually or combined with webinars across other modules to create a bespoke learning package focused on your specific requirements. 

Webinar: Psychology of Change
  • Explain the psychology of leading people through change
  • Describe the stages people go through when faced with change
  • Explain how personality influences a person’s reaction to change
  • Explain how to uncover unconscious mindsets and develop proactive mindsets
Webinar: Neurodiversity and Change
  • Explain neurodiversity and how to applies to change management
  • Discuss the latest thinking on Neuroleadership
  • Explain the Theory of the Mind and why the brain hates change
  • Apply tools and techniques to help managers deal with resistance to change
Webinar: Psychometrics and Emotional Intelligence
  • Explain how to apply psychometrics to self, team and organisation development to improve self-awareness, build high performing teams and co-create results
  • Explain Emotional Intelligence and how it influences the implementation of change
  • Explain how to apply psychometric outputs to improve business partnering
  • Describe the types and benefits of psychometrics available on today’s market
Webinar: Unique Collaboration Challenges
  • Explain collaboration frameworks
  • Explain how to measure collaboration as part of culture change
  • Discuss the unique challenges of collaboration in the multi-dimensional business world – multi-culture, multi-generation, multi-location

Why Choose Underscore for Psychology of Change Training?

Underscore Group is a business change specialist supporting organisations to understand how people experience, respond to and adopt change. Our Psychology of Change training is practical and instructor-led, drawing on established behavioural and psychological principles that also underpin our wider change work, including learning shared through the Underscore Change Academy.

Based in Sussex and supporting organisations across the UK, we focus on people-centred learning that translates directly into day-to-day behaviour during periods of change. Every session is tailored to your organisational context, ensuring insight turns into action. Our change and people-focused programmes are trusted by organisations across finance, aviation, healthcare, construction and professional services.

Logos of organisations trained by Underscore Group, including NHS, CBRE, Nuffield Health, London Gatwick, Close Brothers, TotalEnergies, and more.
  • Trusted by leading UK organisations
  • Expert trainers with real business experience
  • Small-group sessions (6–8 people)
  • Practical, hands-on learning approach
  • Virtual & onsite delivery across the UK
  • Six months of post-course support
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Get in Touch

Still have questions about this course?

Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.

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