Coaching for Performance
Develop practical coaching skills to improve performance, motivation and accountability. This Coaching for Performance course helps managers use effective questioning, feedback and coaching conversations to get the best from their teams.
In this course, you will learn how to:
- Understand what coaching is and how it supports performance
- Use core coaching skills such as listening and questioning
- Apply the GROW model in real workplace conversations
- Handle resistance and difficult coaching situations
- Give feedback effectively while coaching
Who is this course for?
First-line managers and team leaders who want to develop coaching skills to improve individual and team performance.
Enquire NowFrequently Asked Questions
What will I learn on the Coaching for Performance course?
Who is the Coaching for Performance training designed for?
How does Coaching for Performance training improve results at work?
Is this coaching course suitable if I’m new to coaching?
How practical is the Coaching for Performance course?
What support is included after the Coaching for Performance course?
Course Outline
Course overview
Duration: 1 day (6.5 hours)
This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team.
Objectives
By the end of the course you will be able to:
- Define what coaching is and how it differs from and complements other management techniques
- State the benefits that coaching has for team members, managers and the business
- Use the key skills of coaching
- Implement strategies to deal with resistance to coaching
- Give feedback effectively while coaching
- Practice your coaching skills with real-life situations
Content
What is Coaching
- How does coaching differ from mentoring, training, counselling?
- Giving advice vs coaching – The Power of 3
- How does coaching support performance?
- Coaching as a leadership style
Benefits of Coaching
- What are the benefits of taking a coaching approach for
- Team members
- Managers
- The wider organisation
Key Skills
- How to build rapport for a positive coaching relationship
- Effective listening – understanding and practising the different levels involved in active listening
- Smart questioning
- The power of observation – reflecting back what isn’t being said
- Practical application throughout
- Understanding how to use the GROW model
- Types of questions to use at each stage
- Demonstration and practice
- Why might people be resistant to coaching?
- The role of “experts”, self-talk and self-concept in our thinking
- Expanding comfort zones
- Contracting and ethics
Feedback/Directive Coaching
- Directive vs Non-Directive Coaching
- How and when to give feedback when coaching
- A feedback model
- Practice
- Action Planning
Why Choose Underscore for Coaching Training?
Underscore Group delivers practical, instructor-led leadership and personal development training that helps people communicate clearly, build confidence, and work more effectively with others. Based in Sussex and supporting organisations across the UK, we specialise in relatable, real-world learning that strengthens capability at every level — from early-career professionals to experienced managers.
Every session is tailored to your organisation’s culture, values and ways of working, ensuring the skills taught transfer directly into day-to-day behaviour. Our leadership and people-skills programmes are trusted by organisations across finance, aviation, healthcare, construction and professional services.
- Trusted by leading UK organisations
- Expert trainers with real business experience
- Small-group sessions (6–8 people)
- Practical, hands-on learning approach
- Virtual & onsite delivery across the UK
- Six months of post-course support
Get in Touch
Still have questions about this course?
Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.
Enquire NowLooking for training in a different area?
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