Building and Leading Effective Teams
Strengthen team performance, communication and collaboration. This practical course helps leaders build trust, boost motivation and turn groups into high-performing teams.
In this course, you will learn how to:
- Define team purpose, roles and shared goals clearly
- Build trust and psychological safety within the team
- Use communication techniques that improve collaboration
- Apply team development models to lead through change
- Recognise behavioural styles and strengths across the team
- Resolve conflict and create accountability for performance
Who is this course for?
Team leaders, managers, project leads and aspiring leaders who want to build stronger relationships, improve collaboration and lead teams that deliver consistent results.
Enquire NowFrequently Asked Questions
Why is team leadership training important in today’s workplace?
What skills will I develop on the Building and Leading Effective Teams course?
Who should attend this team leadership course?
What types of team challenges does the course address?
Is this training practical or mainly theory-based?
How is the course delivered and what support is included?
Course Outline
Course overview
Duration: 1 day (6 hours)
Everyone works in teams today in one way or another. Whatever we do in the workplace we need to interact with another person or a number of people at various times. It is important that we know how to communicate, how to listen, how to work together and how to overcome conflict when it arises in our workplace.
Challenges are often created by a lack of trust, poor conflict handling skills, a lack of shared vision and confusion over roles and responsibilities. This course will help delegates understand how to encourage more productive team working in the workplace. By the end of the course delegates will be able to describe what makes a High Performing Team and realistically assess their current strengths and weaknesses.
Delegates will also be able to identify and plan behavioural changes that will improve the team’s performance.
The course is experiential based with lots of learning by doing activities, reflecting and discussion. This will allow team members to get to know/improve their knowledge of team colleagues and energise or re-energise teams.
Objectives
- Know more about their colleagues
- Be able to describe what makes a high performing team
- Understand the importance of playing to different strengths and skills
- Recognise the need for clear and effective communication
Content
The Importance of Team Work
- The importance of teamwork
- The ‘third dimension’ – how working together has the potential to achieve more
- The dangers of an overly competitive workplace culture Psychological Safety
Team Development Models
- Stages of Team Development Behaviours at each stage
- Dysfunctional Teams – what does good and bad look like
- Characteristics of high performing and elite teams
Teaming and Leadership Skills
- Teaming competencies
- Active Listening
- Proactive Language
- Values and Beliefs
- Building Mental Fitness of Teams
- Becoming an inspirational leader
- Establishing a climate of psychological safety
Team Challenges
- The importance of Accountability
- The Team Charter
- Smart Teams:
- Building Trust
- Building Collaboration
- Overcoming Conflict
- Gaining Commitment
- Developing Shared Goals
- The importance of shared goals
- Effective Team communication
Why Choose Underscore for Team Leadership Training?
Underscore Group delivers practical, instructor-led leadership and personal development training that helps people communicate clearly, build confidence, and work more effectively with others. Based in Sussex and supporting organisations across the UK, we specialise in relatable, real-world learning that strengthens capability at every level — from early-career professionals to experienced managers.
Every session is tailored to your organisation’s culture, values and ways of working, ensuring the skills taught transfer directly into day-to-day behaviour. Our leadership and people-skills programmes are trusted by organisations across finance, aviation, healthcare, construction and professional services.
- Trusted by leading UK organisations
- Expert trainers with real business experience
- Small-group sessions (6–8 people)
- Practical, hands-on learning approach
- Virtual & onsite delivery across the UK
- Six months of post-course support
Get in Touch
Still have questions about this course?
Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.
Enquire NowLooking for training in a different area?
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Additional Insights
Continue your learning with related tools, articles, case studies, and podcast episodes that explore how these skills are applied in real-world contexts.
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Blog: How to Lead When You’re Not the Boss (and Why It Matters More Than You Think)
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Case Study: Teams Rollout & Adoption – Civil Aviation Authority
- Case Study: Managing Projects without Direct Reports – International Nuclear Services
- Free Tools and Resources:
How Do You Come Across At Work? Free Communication Style Quiz
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